FAQs

We hope that your experience with Caduceus Coffee is as effortless as possible, however, we do acknowledge that questions may arise.

How Long Does Coffee Last?

Dried coffee, if stored properly, can last for months and even years. This table below represents the shelf life of coffee.

How to store coffee beans to extend its shelf life?

Coffee does degrade over time and it degrades faster depending on the surface area - which means that the whole beans will keep longer than ground coffee. The best way to store these beans is to place them in an air-tight container in the freezer. You should grind fresh only the amount you plan to use that day to avoid unnecessary exposure. Storing coffee in this way will keep out moisture and other contaminants.

How to store ground coffee to extend its shelf life?

The best way to store ground coffee to keep it fresh longer is by storing it in your freezer immediately after use. Storing coffee in the freezer does not freeze the coffee, so it is always ready for use without any defrosting.

Decaf Coffee?

Our decaf coffee is decaffeinated using the Swiss Water® Process. This is a clean decaffeinating method which uses 100% green coffee extract and carbon to filter the caffeine out. This method ensures only caffeine is removed to keep the original quality of the beans intact.

How much is the shipping fee?

We offer FREE Shipping across all United States!

When will my order arrive?

Please allow 3 to 5 business days, all order are shipped via USPS ground. International shipping rates are determined using the USPS's cheapest rate.

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory so unfortunately, you cannot cancel placed orders. Be 100% sure about purchasing the product before proceeding to checkout.

Do you have a return policy?

Please refer to our return policy and for other concerns.

Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail at: support@caduceuscoffee.com.

How do I proceed through the checkout process?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the checkout process.

What methods of payment do you accept?

We accept Credit Cards, Debit Cards, PayPal etc.

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the checkout process. For more information on how we secure and use your information, please consult our Privacy Policy.

Which browser should I use to view your site?

We highly recommend that you browse with the latest version of Microsoft Explorer, Mozilla Firefox, Google Chrome or Apple Safari.